Student Relationship Manager
An important part of InnovatED’s solution is our ability to effectively communicate with students and parents. We believe that interacting & communicating with our students is a vital component in providing an exceptional educational experience. With our SRM, every interaction between students, counselors and instructors is recorded and tracked. Student information is continuously updated to ensure high-quality communications and interactions between students and school staff. With the aid of this detailed student interaction data, school staff members have the tools necessary to assist any student at any time.
InnovatED’s Student Relationship Management tool is the heart of the online learning implementation. Built on state-of-the-art “contact relationship management” technology, the focus of this system is to provide real-time data to instructors, advisors, and administrators on the key performance variables of engagement, time, pace, and grade, allowing student performance to be constantly evaluated. In addition, the SRM has built-in escalations and notifications, so teachers who are evaluating student performance may re-engage students in the instructional process at the first sign of a problem.